Questions
Frequently asked questions
Delivery, payment, returns and the routine itself — the answers people ask us for most.
Delivery
How long will my order take?
Orders are dispatched within 1–2 business days from our Jaipur facility. Delivery then usually takes 2–4 business days in metro cities, 4–7 business days elsewhere in India, and up to 10 business days for remote pin codes. These are estimates, not guarantees.
Do you charge for delivery?
No. Standard delivery anywhere in India is free, with no minimum order value.
How do I track my order?
You'll get a tracking link by email and SMS once your order is dispatched. You can also check it on the Track your order page.
I entered the wrong address. Can you change it?
We can change it before dispatch — email info@dailydramaclub.com with your order number straight away. Once the parcel is with the courier the address can't be changed. If a parcel comes back to us because the address was wrong or nobody was available, a prepaid order is refunded minus the courier charges we actually pay both ways, and a Cash on Delivery order costs you nothing.
Payment
Is Cash on Delivery available?
Yes, on selected pin codes and order values, confirmed at checkout. There's no extra COD charge at the moment; if that ever changes, the fee is shown before you place the order.
What payment options do you take?
Everything available for your address is shown at checkout, including Cash on Delivery where it's supported.
Returns
Can I return something if I just don't like it?
No. These are personal care products applied directly to the skin, so for hygiene and safety we can't resell them once they've left our warehouse. That means no returns for change of mind, a fragrance you didn't enjoy, or ordering the wrong variant.
What if it arrives damaged, leaking or wrong?
Then we'll put it right. Write to info@dailydramaclub.com within 48 hours of delivery for damage, leakage, breakage or a broken seal, and within 7 days for a wrong product or variant. Include your order number and clear photos of the product and the outer packaging — an unboxing video is the fastest way for us to approve a claim.
Who pays for sending it back?
We do. Where a claim is approved and we need the product back, we arrange and pay for the pickup. If our courier can't collect from your pin code, send it by any reliable courier and we'll reimburse the charge against the receipt.
Can I cancel my order?
Prepaid orders can be cancelled any time before dispatch. Cash on Delivery orders can be cancelled before dispatch, and sometimes after, at our discretion. Email info@dailydramaclub.com with your order number as early as you can.
How do refunds work?
Where a claim is approved you choose a free replacement or a full refund. Prepaid orders are refunded to the original payment method; Cash on Delivery orders are refunded by UPI or bank transfer to details you give us.
Products
Who are these products for?
Everyone. The range is unisex and made for the skin below the neck.
How long does the routine take?
About five minutes. Each product does more than one job, so you're not adding steps: start with the In-Shower Oil, or pair the Body Wash with the Ghee Body Lotion.
What sizes and prices do you have?
300 ml at ₹499 and 100 ml at ₹249, inclusive of all taxes.
Where are they made?
In India. The full ingredient list, net quantity, best before and manufacturer details are on each product page.
Anything I should know before using them?
They're for external use only. If you have sensitive skin or a known allergy, read the full ingredient list on the product page first.
Reviews
How do I leave a review?
Sign in to your account, open the product page and choose Write a review. You can add up to four photos and a video. Our team reads every review before it appears, and reviews from customers who bought that product are marked as verified.
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